THE SWAN HOTEL
TERMS AND CONDITIONS
Accommodation and event bookings have the following cancellation policies:
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If cancellations occur more than 20 days before check-in, we will try to reschedule if possible and in either case, the cancellation penalty may be waivered in discussion.
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If cancellation occurs 7 to 20 days before check-in or date of event,, 50% of fee is charged as cancellation penalty, unless we can reschedule your stay or event. In which case a 15% charge will be added for having blocked out those dates.
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In the event a cancellation is made within 7 days of checkin a penalty charge of 75% is applied or a 15% fee is added for rescheduling.
WE HAVE CANCELLATION PENALTIES BECAUSE ROOMS OR SPACES HAVE BEEN BLOCKED OUT THAT MIGHT OTHERWISE HAVE BEEN TAKEN, ESPECIALLY WHERE LONGER TERM BOOKINGS ARE CONCERNED.
Contact Us
THE SWAN HOTEL HARLESTON
The Thoroughfare, Harleston, Norfolk, IP20 9AN United Kingdom theswanharleston@outlook.com